Your order will be delivered with FedEx Ground within 5 business days. At home tests are shipped Monday – Friday. Make sure to order in advance to avoid possible shipping delays.

Collect your sample with a simple finger prick from the comfort of your home. Your kit will come with everything you need to collect and ship back your sample.

It can take up to thirty minutes to collect your sample. It’s important to plan accordingly. Remember to place your icepacks in the freezer five hours before collection.

Yes, taking a biotin (vitamin B7) supplement can alter your lab results. Please refrain from taking biotin containing supplements for 3 days before collecting your sample.

Note: Supplements, such as hair, skin and nails supplements often contain high levels of biotin.

Yes, using estrogen cream can alter your lab results when performing a finger stick collection due to the cream and oils remaining on the skin. If you use estrogen cream, dish soap can help remove any remnants. Please wash hands twice with a dish soap before collecting.

You should plan to ship your sample back the same day you collect it. Take your completed kit to a local FedEx drop box before end-of-day pickup to have it overnighted to the lab (Monday – Friday only). FedEx drop boxes do NOT pick up on Saturday or Sunday. empowerDX is not responsible for FedEx shipping delays.

Your at-home Men’s Hormones Test results will be available within 48 hours of the lab receiving your completed kit. You’ll get an email the moment your results are ready in our secure online portal. View, download and print them anytime. Feel free to share them with your healthcare provider.

empowerDX lab results are intended for informational and educational purposes only, with the exception of infectious disease testing which is diagnostic. Information from empowerDX is not meant to serve as treatment advice or treatment recommendation for any health condition. We strongly recommend you review lab results with your physician.

The cost of shipping is included in the price. There's no additional charge for shipping your test to your home or office. Every test kit comes with a prepaid return shipping label that should be used to ship the kit back to our laboratories for analysis and reporting. All tests are shipped to you with FedEx Ground unless otherwise specified.

For more shipping information, please visit our Terms of Service page.