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How it works

Step 1
Order and receive
Each At-Home COVID-19 Nasal PCR Test Kit contains test supplies for one person.

Step 2
Swab and send sample back
Follow our easy step-by-step instructions, and mail your swab back to the lab the same day you take your sample.

Step 3
Get your results
Get results within 48 hours of return shipping to the lab, weekdays only.
shipping info

Placing your order
Your order will be delivered within 2 business days. Kits are shipped Monday – Friday. If you order on Friday, the kit will arrive by the following Tuesday. Orders over the weekend will arrive by Wednesday.

Returning your kit
Take your completed kit to a local FedEx drop box before end-of-day pickup to have it overnighted to the lab (Monday – Friday only). FedEx drop boxes do NOT pick up on Saturday or Sunday. empowerDX is not responsible for FedEx shipping delays.

Results are ready
Your results will be available within 24-48 hours of the lab receiving your completed kit. You’ll get an email the moment your results are ready in our secure online portal. View, download and print them anytime.

Placing your order
Your order will be delivered within 2 business days. Kits are shipped Monday – Friday. If you order on Friday, the kit will arrive by the following Tuesday. Orders over the weekend will arrive by Wednesday.

Returning your kit
Take your completed kit to a local FedEx drop box before end-of-day pickup to have it overnighted to the lab (Monday – Friday only). FedEx drop boxes do NOT pick up on Saturday or Sunday. empowerDX is not responsible for FedEx shipping delays.

Results are ready
Your results will be available within 24-48 hours of the lab receiving your completed kit. You’ll get an email the moment your results are ready in our secure online portal. View, download and print them anytime.
Who we are

At-home testing
We bring the doctor’s office to your door so you can get tested in the comfort of your home.

CLIA-certified laboratories
Our labs meet the federal regulations for clinical diagnostic testing, ensuring quality and safety in our practices and lab results.

Secure results
Your health is your business – so our online portal delivers secure test results.

Convenient and easy collection
Get tested on your schedule, and use our step-by-step guide to collect your sample.

Pay with insurance
Your Nasal PCR Test may be covered by insurance, and your HSA + FSA are gladly accepted.

Cutting edge and evidence-based
We use the latest technologies to provide you with the health information you need.
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Frequently Asked Questions
What should I do if I receive a positive COVID-19 test?
According to CDC guidance, you should stay home and isolate from others if you test positive for COVID-19. If symptoms worsen, seek emergency medical attention immediately. You can be with others after:
- At least 10 days since symptoms first appeared and
- At least 24 hours with no fever without fever-reducing medication and
- Other symptoms of COVID-19 are improving
**Loss of taste and smell may persist for weeks or months after recovery and need not delay the end of isolation
What’s the difference between nasal swab test and mask testing?
Nasal swab testing is a clinical test, which is the best way to diagnose if an individual has COVID-19. Clinical test results are specific to an individual and therefore protect by patient privacy laws, and results are available within 48 hours.
Mask testing tests multiple masks as a method of environmental surveillance, not for COVID-19 screening or diagnosis. Mask testing also has a lower price point, making it easier to test for the virus more frequently, and provides pooled results rather than individual results.
When will I get my results back?
You’ll get test results in our secure, online portal 48 hours from when you return your test to the lab. Tests cannot be shipped back to the lab on Saturday or Sunday, and turnaround time does not include the weekend. empowerDX is not responsible for FedEx shipping delays.
What are the FDA Emergency Use Authorization (EUA) details?
This home-collection kit has not been FDA cleared or approved; rather it has been authorized by FDA under an EUA only for the self-collection and maintenance of nasal swab specimens as an aid in detection of nucleic acid from SARS-CoV-2, and not for any other viruses or pathogens, and only for the duration of the declaration that circumstances exist justifying the authorization of emergency use of in medical devices during the COVID-19 outbreak under Section 564(b)(1) of the Federal Food, Drug and Cosmetic Act, 21 U.S.C. § 360bbb-3(b)(1), unless the authorization is terminated or revoked sooner.
Can I be cleared for airline travel with this test?
Yes – this test is a molecular nasal PCR test, and it’s the test most airlines require to be cleared before you fly.
Can I order a test for someone else?
The person ordering and activating this test MUST be the individual who collects the nasal sample and views the test results. This product cannot be gifted to someone else, and our lab will not deliver results in this case.
How can I order multiple tests?
You can order multiple test kits for yourself by repeating the entire ordering process. Do not order for another person using your personal account.
If more than one person needs a test kit, please order each kit with a separate name and email address.
How does shipping work?
Your order will be delivered within 1-2 business days. Kits are only shipped to you Monday through Friday. If you order after 12 p.m. ET on a Friday or any time over the weekend, the kit will arrive the following Tuesday. Note: empowerDX is not responsible for FedEx shipping delays.
Results are available within 48 hours of dropping the kit in the mail for 95% of all orders. This turnaround time can only be achieved if the kit is placed in a local FedEx drop box before the end-of-day pickup. FedEx drop boxes do NOT pick up on Saturday or Sunday. If you use a drop box on a Friday, please make sure it’s before the end-of-day pickup.
The completed kit is overnighted to the lab, and the lab performs the test within 24 hours of receiving it. In rare cases, the lab may take up to 48 hours to perform the test.
Can I pay with insurance?
Your empowerDX At Home COVID-19 Nasal PCR Test Kit may be covered by insurance, and your HSA + FSA are gladly accepted.
How sensitive is the Nasal PCR Test?
As of December 2020, our lab’s SARS-CoV-2 assay offers the best sensitivity of the 118 laboratories that have submitted results to FDA’s SARS-CoV-2 Reference Panel, with a limit of detection (LoD) of 180 NAAT Detectable Units/mL1.
