According to CDC guidance, you should stay home and isolate from others if you test positive for COVID-19. If symptoms worsen, seek emergency medical attention immediately. You can be with others after:

• At least 10 days since symptoms first appeared and
• At least 24 hours with no fever without fever-reducing medication and
• Other symptoms of COVID-19 are improving

**Loss of taste and smell may persist for weeks or months after recovery and need not delay the end of isolation​

Nasal swab testing is a clinical test, which is the best way to diagnose if an individual has COVID-19. Clinical test results are specific to an individual and therefore protect by patient privacy laws, and results are available within 48 hours.

Mask testing tests multiple masks as a method of environmental surveillance, not for COVID-19 screening or diagnosis. Mask testing also has a lower price point, making it easier to test for the virus more frequently, and provides pooled results rather than individual results.

You’ll get test results in our secure, online portal 48 hours from when you return your test to the lab. Tests cannot be shipped back to the lab on Saturday or Sunday, and turnaround time does not include the weekend. empowerDX is not responsible for FedEx shipping delays.

This home-collection kit has not been FDA cleared or approved; rather it has been authorized by FDA under an EUA only for the self-collection and maintenance of nasal swab specimens as an aid in detection of nucleic acid from SARS-CoV-2, and not for any other viruses or pathogens, and only for the duration of the declaration that circumstances exist justifying the authorization of emergency use of in medical devices during the COVID-19 outbreak under Section 564(b)(1) of the Federal Food, Drug and Cosmetic Act, 21 U.S.C. § 360bbb-3(b)(1), unless the authorization is terminated or revoked sooner.

Yes – this test is a molecular nasal PCR test, and it’s the test most airlines require to be cleared before you fly.

The person ordering and activating this test MUST be the individual who collects the nasal sample and views the test results. This product cannot be gifted to someone else, and our lab will not deliver results in this case.

You can order multiple test kits for yourself by repeating the entire ordering process. Do not order for another person using your personal account.

If more than one person needs a test kit, please order each kit with a separate name and email address.

Your order will be delivered within 1-2 business days. Kits are only shipped to you Monday through Friday. If you order after 12 p.m. ET on a Friday or any time over the weekend, the kit will arrive the following Tuesday. Note: empowerDX is not responsible for FedEx shipping delays.

Results are available within 48 hours of dropping the kit in the mail for 95% of all orders. This turnaround time can only be achieved if the kit is placed in a local FedEx drop box before the end-of-day pickup. FedEx drop boxes do NOT pick up on Saturday or Sunday. If you use a drop box on a Friday, please make sure it’s before the end-of-day pickup.

The completed kit is overnighted to the lab, and the lab performs the test within 24 hours of receiving it. In rare cases, the lab may take up to 48 hours to perform the test.

Your empowerDX At Home COVID-19 Nasal PCR Test Kit may be covered by insurance, and your HSA + FSA are gladly accepted.

As of December 2020, our lab’s SARS-CoV-2 assay offers the best sensitivity of the 118 laboratories that have submitted results to FDA’s SARS-CoV-2 Reference Panel, with a limit of detection (LoD) of 180 NAAT Detectable Units/mL1.